Get Help
Welcome to GatherRound Support. We're here to help you get the most out of your sing-along experience.
Common Questions
How do I join a session?
Open GatherRound, tap "Join Session" on the home screen, and enter the session code shared by the host. Alternatively, you can scan the QR code or tap the direct link.
How do I host a session?
Sign in to GatherRound, tap "Sign in to Host," select songs from your songbook, and share the session code with your group. Your participants will see lyrics and chords in real time as you advance through the song.
How do I add songs to my songbook?
Go to the Songbook tab, tap the "+" button, and paste in lyrics or type them manually. Add chord information, set the key and tempo, and save. Your songs stay with you across sessions.
Does GatherRound work offline?
Yes. GatherRound works offline once you've downloaded your songbook and any session data locally. Hosts and participants stay synchronized without requiring internet during the session.
What should I do if I have a problem?
Try restarting the app or your device. If the issue persists, contact us with details about what you were doing when the problem occurred.
Report a Problem
Encountered a bug or have a feature request? We'd love to hear from you. Please include:
- A description of what happened
- The device and operating system you're using
- Steps to reproduce the issue (if applicable)
- Any error messages you saw
Report Copyright Issues
GatherRound allows users to add their own lyrics and songs to their personal songbook. If you believe content in GatherRound violates copyright law, you can report it directly through the app or contact us with the following information:
- Your name and contact information
- Description of the copyrighted work
- Specific song or content that infringes
- Information demonstrating your copyright ownership